In the unlikely event that you are not satisfied with your purchase, we accept exchanges for store credit only. Due to a portion of every sale going to the organizations Bracha supports, we do not offer refunds, there is no exception. For more information on our mission, CLICK HERE.
We will exchange your item or issue a store credit within 14 days from the date your item is delivered.
ALL returned items must be unworn, unused and in the original condition/packaging. Please ensure the item(s) sent back is via a traceable and/or insurable method as Bracha is not responsible for any packages damaged or lost in transit.
* We are not responsible for shipping charges To/From on orders that need to be exchanged for another style.
* BRACHA has the right to refuse returns not meeting these requirements.
If item is within the 14 day from delivery time frame please CLICK HERE.
Our team will respond within 24-48 hrs with a confirmation if item meets approval return requirements.
Once we receive the return we will inspect it to make sure it is in good condition. Then we will immediately process your store credit.
ITEMS NOT ELIGIBLE FOR RETURNS:
Custom Orders, Earrings, Hair accessories and Sale items, flash sale deals, Christmas deals are FINAL SALE no exceptions. No other discounts or promotions can be combined or will be honored on sale items.
Some promo deals will be charged regular ground shipping fee
Please make sure you read product details on sale items before purchasing.
If you made a purchase from one of our retail partners please contact them directly.