LIFETIME GUARANTEE
LIFETIME GUARANTEE: YOUR PEACE OF MIND, OUR PROMISE
At Bracha, we stand by the quality of our products and aim to provide you with an exceptional shopping experience. Our commitment to your satisfaction is reflected in our Lifetime Guarantee.
WHAT IS OUR LIFETIME GUARANTEE?
Bracha is proud to offer a Lifetime Guarantee with every purchase, assuring you peace of mind and covering any manufacturing defect.
Please note that our Lifetime Guarantee does not cover regular wear and tear or damage resulting from the normal usage of an item.
*Our lifetime guarantee does not cover our Hat Collection.
HOW TO USE THE LIFETIME GUARANTEE:
- Reach Out: If you encounter an issue on orders placed on 1/1/24 and on covered by our guarantee, contact our customer service team at orders@wearbracha.com
- Send It Back: Once approved, you can return the item to us, and we will take care of the rest. We'll repair or replace the item and return it to you promptly for a minimal return and handling fee of $10
OUR COMMITMENT TO YOU:
At Bracha, we value your trust and believe in fostering a positive relationship with our customers. Our Lifetime Guarantee is a testament to our dedication to your satisfaction and the enduring quality of our jewelry. We look forward to serving you and ensuring your jewelry experience is enjoyable.