RETURNS
We accept eligible returns for store credit only within 14 days of delivery.
- Shipping fees are non-refundable.
- We will exchange your item or issue a store credit within 14 days of delivery.
- ALL returned items must be unworn, unused, and in the original condition/packaging.
- Please include order number with return.
* BRACHA reserves the right to refuse any return that does not meet the above requirements.
Domestic Return Process:
- Once your return request is submitted and approved via our return portal, a FREE USPS return label will be emailed to you.
- After we receive and inspect your return, your store credit will be processed.
BRACHA reserves the right to decline unauthorized returns, including personalized and final sale items, which will be returned to the sender. We are not responsible for rejected return shipments, and no refunds will be issued for these items. A $7 return fee will be charged.
Items Not Eligible For Returns:
- Custom Orders
- Sale Items
- Hair Accessories
International Returns:
Customers are responsible for sending international returns using a trackable and insured shipping method. Once we receive and inspect your item(s) to ensure they are unworn, unused, and in original packaging, store credit will be issued. BRACHA is not responsible for lost or damaged international return shipments.
Please note, sale pricing is only valid during the promotion period. No price adjustments before or after the promotion period.