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On Orders over $75

Styles That Don't Tarnish

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Purchase Go Towards The Fight Against Human Trafficking

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Shipping

SHIPPING

Orders could take up to 2-3 business days to process unless other wise stated on the product description or busy holiday season.  You will receive an email with tracking information and an estimated delivery once your order ships to the address provided at checkout.

If your item has not arrived please check your tracking info and call your local post office for more details. BRACHA is not Liable for lost or stolen packages. We will contact our shipping carrier to track the delivery information, but we cannot be held responsible if an order shows confirmed delivery to the correct address.

Need it in a hurry? At this time due to COVID -19 we are not offering express shipping. 

Please allow up to 7 business days for any custom item to be made and shipped. Any type of ''custom items'' are final sale

INTERNATIONAL SHIPPING NOW AVAILABLE : Orders outside of the U.S delivery estimate is 5-6 business days via DHL

If your item has not arrived please check your tracking info and call your local post office for more details. BRACHA is not Liable for lost or stolen packages. We will contact our shipping carrier to track the delivery information, but we cannot be held responsible if an order shows confirmed delivery to the correct address. 

 ROUTE + BRACHA SHIPPING PROTECTION 

BRACHA is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.

*Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint. 

To protect your order against loss or theft, add Route+ package protection at checkout. 

When you add Route+, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise. When you file a claim, it will be reviewed for approval for a reorder or refund within 24 hours. 

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How do I file a claim for my lost, stolen or damaged order?

If you insured your order with Route+ at checkout, you will receive a confirmation email from Route with a link to file a claim. You can also file a claim here: https://claims.route.com/

Note: Make sure to have the Order ID we sent you or the Route Order ID ready to use with the claim form.