• Please allow 1-3 business days for our team to process your order once payment/order has been processed 
  • Standard Shipping: Once processed, 2 to 8 business days (USPS).
  • Orders placed on Friday - Sunday will process the next business day (excluding public holidays) as we are closed on weekends.
  • BRACHA is closed on all major holidays. If an order is placed during this time, it will get processed the next business day. 
  • BRACHA is not liable for lost, stolen, or undelivered items
  • Promotional deals and offers are excluded from free shipping 
  • PRE-ORDER listed items can take up to 1-2 weeks to ship from the purchase date.
  • Please allow up to 4 business days for any custom item to be made and shipped. Note ''custom items'' are final sale.
  • Shipping to APO, FPO, and DPO addresses are sent USPS parcel select.  Due to military handling time, the delivery may take up to 40 days for some destinations.
  • BRACHA does not cover import fees items are shipped DDU (delivery, duty unpaid) 
  • UPS does not deliver to PO boxes. Please select USPS
  • Flash Sale Friday items are excluded from free shipping
  • 12 days of Christmas Deals are Final Sale
  • Pre Order items are not guaranteed for on time Christmas delivery if placed after December 8th 



BRACHA is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.

*Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint. 

To protect your order against loss or theft, add Route+ package protection at checkout. 

When you add Route+, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise. When you file a claim, it will be reviewed for approval for a reorder or refund within 24 hours. 

How do I file a claim for my lost, stolen or damaged order?

If you insured your order with Route+ at checkout, you will receive a confirmation email from Route with a link to file a claim. You can also file a claim here:

Note: Make sure to have the Order ID we sent you or the Route Order ID ready to use with the claim form.